Privacy Policy

Last updated: October 2026

Digimune Indo respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our platform.

The controller of the personal data described in this policy is PT Digimune Group Indonesia (NIB 1102250126772), Jl. Sunset Road No. 99D, Kuta, Kabupaten Badung, Bali, Indonesia.

1. Information We Collect

  • Voluntary Information: When you fill out contact forms, submit partnership enquiries, or communicate with our team, we may collect your name, email address, company name, phone number, and message details.
  • Technical Data: We may automatically collect standard log data such as your IP address, browser type, device information, and pages visited to optimise website performance.

2. How We Use Your Information

We use the information collected solely for the following purposes:

  • To respond to business enquiries, brand partnership requests, and consumer questions.
  • To verify age compliance and regulatory requirements.
  • To improve our website functionality, security, and user experience.

3. Information Sharing and Disclosure

  • We respect your confidentiality. We do not sell, trade, or rent your personal information to third parties.
  • Data may be shared only with trusted internal operational teams or legal authorities strictly when required to comply with local laws, regulations, or formal legal processes.

4. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

5. Cookies, Browser Storage and Analytics

This website stores a small number of settings in your browser so that it works as intended:

  • Age verification: after you confirm you are 21 or over, we store only a record of that confirmation in your browser, for 30 days. No other information is collected.
  • Analytics (optional): if you accept analytics cookies, we use Google Analytics to understand how the website is used. These cookies are only set with your consent, advertising features are disabled, and you can change your choice at any time via “Cookie settings” in the website footer.

6. Your Rights

Under Indonesia’s Personal Data Protection Law (Law No. 27 of 2022), you have the right to:

  • Request access to, and a copy of, the personal data we hold about you.
  • Ask us to correct inaccurate or incomplete personal data.
  • Ask us to delete your personal data, or to stop or restrict processing it.
  • Withdraw any consent you have given, at any time.

To exercise any of these rights, contact us using the details in section 9.

7. Retention

We keep personal data only for as long as it is needed to respond to your enquiry and to manage any resulting business relationship, or for longer where Indonesian law requires it. It is then deleted or anonymised.

8. Service Providers and International Transfers

Our website and the services that support it (website hosting, enquiry handling and, if you accept them, analytics) are provided by third-party service providers, some of which may process data outside Indonesia. Where this happens, we take the steps required by Indonesian law to ensure your data remains protected.

9. Contact Us

If you have any questions or concerns regarding these Terms and Conditions or our Privacy Policy, please reach out to our team directly via the contact details provided on our website.